Build Brand Loyalty

PostGrid for Customer Success Teams

Build stronger relationships with your customers by automating important communication mail or event triggered actions like sending reports or anniversary mail

Trusted by 1000+ Customers

Build Deeper Relationships With Customers

Schedule Reporting

Keep your customers updated in an automated manner

Personalized Messaging

Send personalized letters and postcards to your prospects

Integrate with CRM

Seamlessly integrate PostGrid with your CRM to manage all your communications from one place

Strengthen Loyalty

Set and send offers, discounts relevant and unique to each customer

Our Customers Say It Best

“Onboarding was much faster with PostGrid. As for our existing customers, it is even much easier to update the database to their addresses. We now spend less time, effort, and resources to fix the customer records that were rejected by the USPS and other federal govt. systems due to invalid, incorrect, or incomplete addresses. As a result, our engagements are high, and the costs paid were recouped in just a few months.”
Customer Success Lead

“Instead of printing and manual mailing invites for our upcoming event, We just uploaded our pdf files, then the mailing lists and PostGrid did all the hard work for us! It is a cost-effective platform and helped us save heaps of money when compared to manual designing, printing, and posting. Our account manager was right there for us during the process. It is just easy to send direct mails with thier automation.”
Head Of Customer Success

“We use PostGrid to create our mailers directly through the platform, eliminating the middleman that would have had to fill orders by hand. It also lets us customize certain documents, saving our time from creating documents for each specific case. We enjoy good customer service as well. Our account manager always responds quickly to any issues we have with the program. I highly recommend the tool!”
Operations Manager

“PostGrid's interface is pretty intuitive. We can use the templates offered by them with ease. Their templates are easily personalized. The platform is very reliable, and our team is becoming more productive- It has not changed in the last few months! PostGrid's account management and support are outstanding- I was stuck but the professionals helped me dealing with bounced postal mail items due to incorrect addresses as well.”
Director Of Business Operations

“PostGrid has not only helped us save thousands of dollars but also offered us the much-required customization and customer support at every stage of our business's growth. Also, through PostGrid, our team was able to build meaningful postal mail items, boost the quality of our deliverability and increase our retention rate by 30% by winning back our lost customers.”
Retention Manager

Schedule reporting

Enhance customer engagement with direct mail

Automate Reporting – Send personalized reports to your customers on a schedule
Template Builder – Upload your own designs or use our HTML Template Editor for easy customization.
Ensure Accurate Delivery – Make sure your records reach at the right destination with our address verification

Automate and Integrate with CRM

Simplify offline customer communication with automation and integration

Zapier Integration – Connect with over 1600 apps using Zapier or webhooks
Dedicated Dev Support – Ensure seamless integration to your stack with detailed docs and dev support if required
Triggered Campaigns – Set trigger-based events and send automated direct mail based on your events

Strengthen customer loyalty

Ensure an enriching customer experience with automation

Launch Loyalty Campaigns – Easily create customer loyalty campaigns with our pre-built templates
Customer Retention – Automate campaigns to launch at a specific date and time
Upsell More – Keep your customers happy and upsell them with newer offers at any time

PostGrid has you covered from all sides

Regulatory Compliance

Data is handled in accordance to all legal framework and requirements and our partners are HIPAA, PHIPA, PIPEDA, GDPR & SOC-2 certified

Data Security and Secure Hosting

Your data is handled in the most secure and confidential manner and we host on Amazon web services for quick, easy to use and safe hosting

Scalable Solutions

Scale your communication channel with ease with our integration capabilities, API or platform

All teams run on PostGrid

Enhance your team's performance with a unified API. Our solution is designed for on demand or scalable needs. Easily improve your workflow with seamless integration and automate your offline process.